The Grass Serviced Suites offers 224 One Bedroom and 56 Two Bedroom suites. Each suite includes a semi-private bedroom separated by a sliding glass door, living area with sofa and flat-screen TV, pantry with microwave and refrigerator, dining corner, and balcony. All suites feature complimentary high-speed Wi-Fi, air conditioning, and kitchenettes with full-sized refrigerators.
Onsite Dining Options
Le Grass Cafe serves Thai cuisine with garden views and offers brunch service. The restaurant operates with a chef's choice menu based on daily fresh ingredients available to hotel guests.
Recreation and Wellness
The property features an outdoor pool with shelter area beneath the building, a fitness center with treadmills, ellipticals, stationary bikes, free weights, and rowing machines, plus a sauna. The fitness center includes all modern gym equipment for guest use.
Na Kluea Neighborhood Location
Located in Pattaya's Na Kluea neighborhood, the hotel is 2 km from Pattaya Night Walking Street and The Avenue Shopping Mall. Jomtien Beach is 3 km away. U-Tapao Rayong-Pattaya International Airport is 45 km from the property. The surrounding area includes restaurants and shops.
Hotel Services and Facilities
Services include complimentary wireless Internet access throughout the property, a hair salon, and television in common areas. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, security system, and first aid kits. Meeting rooms are available with capacity for up to 100 persons theater-style.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a pleasant stay at the hotel. The rooms were comfortable and equipped with a kitchenette, and the staff was helpful in rebooking our stay. However, the location was a bit far from popular areas and crossing a busy road could be challenging. The dining options could be improved for more variety. Overall, a decent value for the price paid.
Rooms
8.0
The rooms were like apartments, with a couch and a kitchenette, cleaned daily with fresh towels and bedding.
Service
9.0
The staff were friendly and efficient, helping us with rebooking our stay and ensuring check-in and check-out were smooth.
Location
6.0
The hotel is a bit far from popular areas and requires crossing a busy road to reach some destinations. However, it's convenient for Muslim travelers due to the proximity of a halal restaurant and mosque.
Dining
7.0
The dining options were decent but could offer more variety, especially for Muslim guests.
Facilities
7.0
The facilities were satisfactory, although not outstanding.
Ryan
United Kingdom,
March
2024
7.0/10
The hotel offers a spacious suite with a small bathroom area, but I had some issues like not receiving cleaned towels until the rooms turned into suites. Additionally, the toilet door couldn't close properly which was inconvenient. However, the quiet and peaceful location was a plus.
Rooms
6.0
The rooms weren't cleaned well, and the towels weren't provided until the upgrade to suites. The small bathroom area made it difficult to close the door properly.
Service
8.0
The staff was very helpful, especially those who assisted with parking. The cleaning maids were excellent and friendly, providing a warm welcome. However, there was a slight inconvenience regarding card payments and refunds which could be improved.
Location
7.0
While the hotel was far from the depicted distance on the website, the peaceful and quiet surroundings were a highlight. However, accessing the nearby attractions required own transport or taxis, and crossing a busy road to reach certain places was uninspiring.
Dining
5.0
The morning breakfast at 250 baht seemed overpriced for the limited selection offered, almost the same each day. The dining experience was disappointing with a small buffet.
Facilities
5.0
The facilities lacked variety, but the homemade organic products were a nice touch despite the limited dining options.
Alastair
United Kingdom,
November
2023
7.6/10
The hotel was perfect for what I paid for. The rooms were clean and comfortable, and the service was very good. The location was good, but it was a bit far away from the nightlife. The dining was fine, but lacked variety for specific dietary requirements. The hotel facilities were satisfactory, offering self-service amenities for an additional cost.
Rooms
8.0
The rooms were perfect for what I paid for.
Service
9.0
The service was very good.
Location
7.0
The location was good, but a bit far away from the nightlife.
Dining
7.0
The dining was fine, but lacked variety for specific dietary requirements.
Facilities
7.0
The facilities provided self-service amenities for an additional cost.
clean rooms
far from nightlife
William
United Kingdom,
September
2023
6.0/10
The hotel is very new, but there was a smell from the new facilities. The rooms were very, very small, which might not be a good choice if traveling with family. The noise from the elevator and outside the room was a bit disruptive, especially before the actual time.
Rooms
5.0
The rooms were very new but had a noticeable smell from the new facilities. They were indeed very small, making it challenging for families.
Service
5.0
The service seemed to be lacking, with staff appearing to be always in a bad mood at check-in and checkout. Additionally, they were unable to provide essentials like blankets when requested.
Location
7.0
The location was not far from Ko Larn Pier and situated on the main street leading to the beach. However, the space was limited when accessing the buffet due to many people, but overall, it was brilliant.
Dining
6.0
The dining experience was fine, but there were some misunderstandings possibly due to communication issues between reception and the restaurant for breakfast options.
Facilities
5.0
There was a self-service washing machine available for 30 or 50 baht per load, but no dryer machine. However, the hotel lacked enough beds around the pool area and was often in the shade.
Arthur
United States,
September
2023
7.0/10
My stay at the hotel had its ups and downs. The location was excellent, especially for Muslim travelers like me, with proximity to halal restaurants and a mosque. The rooms were modern and had all the facilities I needed, but the small shower area and persistent toilet smell were a letdown. The service was a mix of helpfulness and arrogance, with staff being reluctant at times. The dining experience was underwhelming, lacking variety and overpriced for what was offered.
Rooms
7.0
The rooms were okay with all the modern facilities but had a small shower area and an unpleasant urine smell.
Service
6.0
The service was a bit of a mixed bag. Some staff were helpful, while others displayed arrogance and reluctance for small requests.
Location
9.0
The location was fantastic, especially for Muslim travelers, being close to halal restaurants and a mosque.
Dining
5.0
The dining options were disappointing, especially for Muslims, with limited choices and high prices.
Facilities
8.0
The facilities were modern and well-maintained.
great location
limited dining options
Bob
United Kingdom,
August
2023
6.0/10
My stay at the hotel was a mixed experience. The rooms were incredibly cheap and quite spacious, and the staff was very friendly. However, the cleanliness of the rooms left much to be desired, with a deep clean urgently needed. It was a downside that the room wasn't made up until 5 pm.
Rooms
7.0
The rooms were spacious, and the staff was very friendly.
Service
7.0
The staff were helpful, but there were some instances where the receptionist wasn't as friendly as expected.
Location
5.0
The hotel is far away from the beach and Pattaya center, making it difficult to access. However, it offers a quiet retreat away from the busy city noise.
Dining
6.0
The dining options were a bit disappointing, but there were some good choices available.
Facilities
5.0
The facilities were average, with no standout features.
Andrew
United Kingdom,
July
2023
6.0/10
The hotel has modern and clean rooms, although they are quite small. We faced some technical noise issues during our 2-night stay. However, the rooms were not cleaned throughout our visit, only receiving fresh towels.
Rooms
6.0
The rooms were modern and clean but quite small. We experienced some technical noise disturbances. Housekeeping only changed the towels and did not clean the room during our stay.
Service
5.0
The service was below par. There was a significant issue with the extra charge for cleaning, and the staff's attitude was extremely rude. Additionally, we had a negative experience during the breakfast buffet due to lateness.
Location
5.0
The location was not ideal as it was quite far from the main tourist spots and the beach, making it challenging to find public transport. However, the hotel is conveniently located in front of the reception.
Dining
5.0
The dining experience was a big disappointment. The breakfast service ended early and often lacked items, possibly due to miscommunication between the reception and the restaurant. The price for dining was reasonable.
Facilities
5.0
The hotel facilities were lacking in quality and variety, providing a subpar experience for guests.
clean
rude service
John
United Kingdom,
July
2023
5.4/10
The hotel is not ideal as it is far from main attractions and lacks proper service. The rooms are small and can only comfortably fit one person, with limited amenities provided. The location is inconvenient being far from the beach and shopping areas. The dining experience is mixed, with good dishes but issues with breakfast availability. It offers average facilities but lacks in providing satisfactory service.
Rooms
5.0
The rooms are small, only comfortably fit for 1 person, and amenities are limited. Changes in towels only after 17:00.
Service
5.0
The service is not helpful and lacks proper assistance for guests. Unpleasant experience overall.
Location
5.0
The location is inconvenient, far from the beach and main attractions, needing a car to reach key areas.
Dining
6.0
The dining experience has good dishes but lacks in breakfast availability, possible communication issues between reception and restaurant.
Facilities
5.0
Basic facilities are available but nothing remarkable compared to other hotels.
Susan
United States,
June
2023
6.2/10
My stay at the hotel was a mixed experience. The rooms were very comfortable but quite small compared to the photos, and the new facilities had a strong smell. Disappointingly, my room had not been made up even by 5 pm, which was a downside. The service was lacking as they took over 30 hours to fix something without informing me, and the staff seemed to be in a bad mood at check-in and checkout. On the positive side, I appreciated some minor personal needs being attended to, but overall, the service was not very friendly. The location was a bit inconvenient as it required using taxis to reach the beach and tourist spots, although it was not far from Ko Larn Pier. The dining experience was decent but overpriced, ending early and sometimes with missing items post-9 am. The facilities were mostly good, but there were some lapses in service quality.
Rooms
7.0
The rooms were very comfortable but quite small and not as shown in the photos, with a strong new facility smell. Disappointingly, my room had not been made up by 5 pm.
Service
5.0
The service was subpar as they took over 30 hours to fix something without giving an update, and the staff appeared to be in a bad mood during check-in and checkout. However, they did attend to some minor needs.
Location
6.0
The hotel's location was somewhat inconvenient, requiring own transport or taxis to access the beach and tourist spots, although it was not far from Ko Larn Pier.
Dining
6.0
The dining experience was satisfactory, but overly priced, ending early and sometimes missing items after 9 am.
Facilities
7.0
The facilities were mostly good, but the overall service quality had some flaws.
Judy
United Kingdom,
June
2023
6.2/10
The hotel rooms, though on the small side, were really nice and clean. However, the inconvenience of the late room preparation and lack of towel replacement was noticeable. The service was a mix of being accommodating and helpful, but some staff lacked a service-oriented mindset. The location, though good for those seeking a quiet retreat, was far from main attractions and required transport. The dining experience fell short, with mainly Asian options and cold dishes. Overall, the hotel offers clean and comfortable rooms but lacks in service consistency and dining quality.
Rooms
7.0
The rooms, despite being on the small side, were really nice and clean.
Service
6.0
The service was a mix of being accommodating and helpful, but lacking a service-oriented mindset.
Location
5.0
The location, although good for those wanting to retreat from the bustle, was far from main attractions and required transport.
Dining
5.0
The dining experience was subpar with mainly Asian options and cold dishes.
Facilities
7.0
The hotel offered basic facilities without any additional comments.
Hugh
United Kingdom,
May
2023
7.0/10
The hotel had comfortable rooms with a separate kitchen, ideal for our short stay, but it was quite far from the beach and main tourist areas. The service was lacking, especially in communication and unexpected charges. The location, although excellent in the quieter area, was far from the beach and popular streets. The dining options were somewhat repetitive, possibly due to miscommunications, disappointing for Western guests. But the hotel provided some variety and a straightforward buffet. Overall, reasonable value for money with some drawbacks to consider.
Rooms
8.0
The rooms were comfortable, especially the bed, and had ample space with a separate kitchen.
Service
5.0
The service was not up to par, with language barriers and delayed issue communication, resulting in unexpected cleaning charges.
Location
7.0
The hotel's location was excellent in a quieter area, but it was quite far from the beach and main tourist roads.
Dining
6.0
The dining experience was somewhat disappointing for Westerners, with a repetitive buffet but with a variety of choices.
Facilities
7.0
The hotel provided basic facilities with some limitations, possibly reflecting the overall value for money.
Craig
United States,
April
2023
6.6/10
I had a pleasant stay at the hotel. The rooms were spacious and cozy, although the mattress was too hard for my liking. The service was a bit challenging due to language barriers, and the unexpected cash deposit request was inconvenient. The location was accessible with a taxi system, offering a quiet retreat away from the city noise. The dining options were limited, especially for specific dietary needs.
Rooms
7.0
The rooms were nice and big, fitting 3 pax perfectly. The only downside was the hard mattress that made me uncomfortable.
Service
5.0
The service had communication issues due to language barriers, and the request for an additional cash deposit was unexpected.
Location
8.0
The hotel is away from downtown city noise but accessible with the taxi system. There are outdoor dining options across the street.
Dining
5.0
The dining experience lacked variety, especially for certain dietary restrictions.
Hilton Pattaya
Centara Grand Mirage Beach Resort Pattaya
Dusit Thani Pattaya
Hard Rock Hotel Pattaya (Adults Only)
Avani Pattaya Resort
Holiday Inn Pattaya By Ihg
Chillax Resort
The Edge Central Pattaya
Long Beach Garden Hotel & Pavilions
Amari Pattaya
Siam Bayshore Resort Pattaya
Areca Lodge